Privacy Policy

1. Introduction

Starting De Novo is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

2. Information We Collect

Information you provide directly:

• Contact information (name, email, phone)
• Health information (with explicit consent)
• Communication preferences
• Payment information (processed securely)

Information collected automatically:

• Device information (browser, IP address)
• Usage data (pages visited, time spent)
• Cookies and tracking technologies

3. Legal Basis for Processing (GDPR)

• Your explicit consent
• Performance of a contract
• Compliance with legal obligations
• Protection of vital interests
• Legitimate interests

4. How We Use Your Information

• Providing and improving services
• Communicating about appointments
• Processing payments
• Complying with legal obligations
• Protecting against fraud
• Analyzing usage patterns

5. Data Retention

We retain personal data only as long as necessary to provide services and comply with legal obligations. You can request deletion at any time, subject to legal requirements.

6. Your Rights (GDPR)

• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent

7. Cookies and Tracking

We use cookies to enhance your experience. You can control cookie settings through your browser. Essential cookies are necessary for functionality.

8. Data Security

We implement industry-standard security measures including encryption and secure servers. However, no method is 100% secure.

9. Third-Party Sharing

We do not sell your personal data. We may share information with service providers under strict confidentiality agreements.

10. Contact Us